No Refund Policy
At Solaris X BPO, we are committed to delivering high-quality business process outsourcing services tailored to your unique needs. Due to the nature of our services, all sales are final and no refunds will be issued once payment has been processed.
By purchasing any of our service plans, you acknowledge and agree to the following terms:
Service-Based Nature
Our offerings are time-based and labor-intensive services. Once we allocate resources and begin work, those hours and efforts cannot be recovered.Non-Tangible Products
As our services are non-tangible and customized per client, they are not eligible for return or exchange.Commitment to Satisfaction
We encourage open communication and provide clients with regular updates to ensure service quality. If you are dissatisfied for any reason, please contact us at [your support email] so we can address and resolve any concerns promptly.Cancellation Policy
Clients may cancel their service subscription for future billing periods at any time. However, no partial refunds will be given for unused time within an active billing cycle.Chargebacks
Initiating a chargeback without attempting to resolve the issue with us first may result in account suspension and/or legal action.
By continuing to use our services, you agree to this No Refund Policy in full. Please reach out with any questions before purchasing.